Data Integration, Data Lakes, Data Warehouses, Insights, and Automation
We deliver bespoke solutions to meet your business needs while limiting data sprawl with layered and business-friendly data security.
Services We Provide
Strategic Advisory Services
Vision, Strategy & Execution:
We help businesses create smart IT strategies to stay ahead of the competition and drive innovation.
Program Management:
We plan and oversee needle-moving projects to ensure smooth execution and impactful results to improve customer experience, revenue, and bottom line.
Engineering & Implementation
Services
Data & Analytics (AI/ML):
Use advanced technology, generative AI, and machine learning to turn your data into valuable insights.
Customer Experience (CCaaS):
Improve customer interactions with smart technology, making support faster and hyper-personalized.
Communication & Collaboration (Unified Communications as a Service):
Cloud Migration & Modernization:
Move your business to the cloud efficiently while upgrading systems for better performance.
Site Reliability Engineering / DevOps:
Keep your systems running smoothly and securely with automation and expert IT support.
Managed Services
Cost Optimization / Revenue Generation:
Reduce IT expenses and find new ways to increase revenue with smarter technology management.
Managed Services:
Let us handle your IT needs so you can focus on confidently running your business.
Managed:
Managed Security Services AI powered 24/7 SecOps that keep ahead of next-generation threats.
Strategic Advisory Services
Vision, Strategy & Execution:
We help businesses create smart IT strategies to stay ahead of the competition and drive innovation.
Program Management:
We plan and oversee needle-moving projects to ensure smooth execution and impactful results to improve customer experience, revenue, and bottom line
Engineering & Implementation Services
Data & Analytics (AI/ML):
Use advanced technology, generative Ai, and machine learning to turn your data into valuable insights.
Customer Experience (CCaaS):
Improve customer interactions with smart technology, making support faster and hyper-personalized.
Cloud Migration & Modernization:
Move your business to the cloud efficiently while upgrading systems for better performance.
Site Reliability Engineering / DevOps:
Keep your systems running smoothly and securely with automation and expert IT support.
Managed Services
Cost Optimization / Revenue Generation:
Reduce IT expenses and find new ways to increase revenue with smarter technology management.
Managed Services:
Let us handle your IT needs so you can focus on confidently running your business.
Managed:
Managed Security Services Ai powered 24/7 SecOps that keep ahead of next-generation threats.
Testimonials
Mitch Davis
CIO Dartmouth College
Jaydev Thakkar
COO Biofourmis
Partners
Our Process
Hyper-Personalization
Create Customer Cards that provide key insights to customer-facing teams. Use data thoughtfully to let your customer know that you see them, know them, and care about their success.
Focus on retention & renewal systems
We want you to be our customer for life. We will treat you the way we expect to be treated and work to earn your trust every day. We know our best reference is you and we will remain humbly in pursuit of that respect.
Our Process
Data Integration, Data Lakes, Data Warehouses, Insights, and Automation
We deliver bespoke solutions to meet your business needs while limiting data sprawl with layered and business-friendly data security.
Hyper-Personalization
Create Customer Cards that provide key insights to customer-facing teams. Use data thoughtfully to let your customer know that you see them, know them, and care about their success.
Focus on retention & renewal systems
We want you to be our customer for life. We will treat you the way we expect to be treated and work to earn your trust every day. We know our best reference is you and we will remain humbly in pursuit of that respect.
Begin Your Journey with Us
Industries We Specialize In
Education
Empower Higher Education
With seamless UCaaS and CCaaS integrations, optimizing communication, student engagement, and administrative efficiency.
Learn More
Government
Smarter government IT
IT with Unified Communications, Contact Centers, Salesforce, Workday, and full-stack development that boosts efficiency, collaboration, and service delivery.
Learn More
Healthcare
Revolutionize healthcare
We enhance healthcare communication with UCaaS and CCaaS, ensuring seamless connections, reduced wait times, and EMR integration.
Learn More
About Us
Sugar Hill Consulting
Founded by experienced industry professionals, Sugar Hill Consulting brings together expertise from government, education, legal, healthcare, and more to deliver solutions that boost revenue, improve customer experience, and streamline operations.
Our Team
Principals
Advisors
Our Team
Principals
Naveed Husain
Chief Executive Officer & Founder
David Rittiman
VP-Pre-sales and Solutions Engineering
Kai Chuang
Senior Consultant
Advisors
Khurram Kalimi
Product & Engineering Development Partners
Haleh Tabriizi
Senior Advisor Data Analytics & Artificial Intelligence
Aditya (Adi) Anand
Senior Advisor, Innovation & Digital Transformation
Khurram Gulistan
Product & Engineering Development Partners
Scott Trichon
Senior Advisor, Solutions Engineering
Testimonials
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Sugar Hill
Insights: News & Updates
FAQ'S
Frequently Ask Question
1. What IT services does Sugar Hill Consulting provide?
We specialize in comprehensive IT solutions focused on Salesforce CRM, Cloud Communication and Collaboration, and Customer Experience with Contact Center as a Service. To provide a single partner solution we provide network management, cybersecurity, cloud services, and data protection through curated partners. Our goal is to help businesses maintain secure, efficient, and scalable technology environments.
2. How does Sugar Hill Consulting handle data security?
We do not remove customer data from the customer’s environment. We do not sell customer data to third parties. We use specific customer data to provide services and billing. We cleanse and secure your data by implementing advanced cybersecurity measures such as encryption, multi-factor authentication, regular security audits, and endpoint protection. Our team ensures your data is protected against cyber threats while maintaining full compliance with industry regulations.
3. Do you provide cloud solutions and data migration services?
Yes! We assist businesses with cloud adoption, migration, and management. Whether you’re moving to a private, public, or hybrid cloud environment, we ensure a seamless transition while optimizing performance and security.
4. What industries do you support?
While we have extensive experience in the education sector, our expertise extends to businesses in various industries requiring reliable IT infrastructure, cybersecurity, and data management solutions.
5. How does your IT support work?
We offer both on-site and remote IT support, allowing us to quickly diagnose and resolve technical issues. Our services range from routine maintenance to emergency troubleshooting, ensuring minimal downtime for your business.
6. What is your approach to IT infrastructure management?
We take a proactive approach to IT infrastructure, providing continuous monitoring, performance optimization, and security updates. Our team ensures that your systems remain stable, scalable, and aligned with your business needs.
7. How can we get started with Sugar Hill Consulting?
Reach out to us via our website or contact our team directly. We’ll discuss your IT needs and develop a customized solution to enhance your technology and data security.
How can we help you?
Transform your business with Sugar Hill Consulting—get started today!
