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Empowering businesses with strategic consulting, digital transformation, and advanced technologies like AI and data analytics.
Founded by an accomplished team of industry veterans, Sugar Hill Consulting brings together a unique blend of expertise across government, education, legal, healthcare sectors, and more, to deliver tailored solutions that drive revenue growth, enhance customer experiences, and streamline operations.
We deliver a world-class customer experience by consolidating data into a single, accurate source, enhancing insights, streamlining interactions, and ensuring efficiency and compliance.
The Customer Card unifies data for all stakeholders, supports AI integrations, automates orders, captures interactions, and tracks sentiment, enhancing overall customer experience.
Through proactive communication, personalized experiences, and streamlined processes, we prioritize retention and renewal systems to drive long-term customer satisfaction and revenue growth.
We deliver a world-class customer experience by consolidating data into a single, accurate source, enhancing insights, streamlining interactions, and ensuring efficiency and compliance.
Align business goals with cutting-edge IT strategy and innovation advisory.
Technology Strategy
Align Business Goals with IT Strategy
Investments & Innovation Advisory
Technology vision strategy and execution
Transform your projects with dynamic IVR, cloud solutions, and AI-ready security under expert Program Management.
Project Delivery
Cloud Infrastructure Provisioning
Cloud Security Engineering
Security Framework Implementation
Implementation for Compliance
Changes to IVR & Flows
Design & Implement GRC Framework – AI ready
HITRUST, CSF, ISO, FedRAMP, PCI DSS Compliance
Transform your data into actionable insights with our advanced analytics, AI integration, and comprehensive data solutions.
Business Intelligence
Gen AI Integration
Data Lakes
Advanced Analytics
Build Enterprise Data Warehouse Platform
Leverage AI-driven data insights and advanced analytics to optimize operations and drive business growth with Sugar Hill Consulting.
Design & Implement Omni Channel CCaaS
Unified communication as a service
Integrate with Gen AI
Automate Task Management
Third-Party Integrations
Seamlessly transition and modernize your cloud infrastructure with tailored solutions and comprehensive support.
Cloud Migrations
Cloud Transformation
Turnkey Sandbox Environments
Demo Environment Build out
Ensure seamless operations and efficiency with our comprehensive Site Reliability Engineering and DevOps services.
Provisioning Automation (IaC)
App / Data Platform Provisioning
Platform Instrumentation
Integration with ITSM
Observability Instrumentation
Build CI / CD Pipelines
Ops Runbook Automation
Cyber Security
Boost profitability and efficiency with our comprehensive cost optimization and revenue generation services.
Cloud Spend Analysis
Spend Optimization Execution
Productivity Savings
Gross Margin Enhancement
Application License Rationalization
License Management
Comprehensive managed services integrating advanced AI, cloud operations, and security for seamless business performance.
Cloud Monitoring
Gen AI implementation ( Log Analysis )
AI Enabled Security
Incident & Change Management
Unified offerings with Cloud Ops
Managed CCaaS
Collaborating with top-tier partners to deliver innovative solutions and exceptional value to our clients.
Naveed Husain
Chief Executive Officer & Founder
Naveed Husain
Chief Executive Officer & Founder
Naveed Husain, CEO & Founder of Sugar Hill Consulting, LLC is an accomplished technology executive with extensive experience spanning the government, education, legal, healthcare sectors, and notable international engagements.
Aditya (Adi) Anand
Senior Advisor, Innovation & Digital Transformation
Aditya (Adi) Anand
Senior Advisor, Innovation & Digital Transformation
Aditya (Adi) Anand is VP of Innovation & Digital Transformation at Sugar Hill Consulting, where he is responsible for Digital transformation ensuring that customers receive future ready solutions.
Haleh Tabriizi
Senior Advisor Data Analytics & Artificial Intelligence
Haleh Tabriizi
Senior Advisor Data Analytics & Artificial Intelligence
Haleh Tabrizi, Sr. Advisor Data Analytics & Artificial Intelligence, is responsible for offering guidance to enterprises shaping their data and AI strategy to promote a culture of data-centric decision-making throughout their organization.
Scott Trichon
Senior Advisor, Solutions Engineering
Scott Trichon
Senior Advisor, Solutions Engineering
Scott Trichon is Senior Advisor Engineering at Sugar Hill Consulting, where he is responsible for Pre- and Post Sales Solutions Engineering ensuring consistency between customer purchases and implementations.
David Rittiman
VP-Pre-sales and Solutions Engineering
David Rittiman
VP-Pre-sales and Solutions Engineering
Dave Rittiman is a Senior Solution Engineering professional at Sugar Hill Consulting, specializing in aligning customer purchases with implementations. With over 20 years in sales and sales engineering, he is skilled in critical thinking, project strategy execution, presales engineering, and client communication. Previously, Dave was a Senior Solution Engineer at RingCentral, contributing to AI-infused collaboration software sales.
Sugar Hill Consulting offers custom software development services tailored to our customers’ needs and objectives, ensuring we deliver solutions that align with their goals.
A consulting practice specializing in presales, strategic and tactical technical business development, and sales strategy, with a focus on cloud-based communications Software as a Service (SaaS). Our expertise integrates Generative AI, Unified Communications as a Service (UCaaS), and Contact Center as a Service (CCaaS).
Our advisory cybersecurity consulting services offer clear strategies for data privacy, cybersecurity, and compliance requirements. Our VCISO security program provides an experienced team to manage your information security, risk management, and awareness training programs.
Sugar Hill Consulting is staffed with experienced CIOs, CISOs, and CTOs who have led multimillion dollar implementations of ERP systems and platforms. These leaders provide a world of expertise in transforming businesses and processes to increase customer satisfaction and revenue growth.
Sugar Hill Consulting specializes in understanding customers’ needs and identifying solutions that address their company problems effectively. We are dedicated to knowing our clients and delivering tailored solutions that meet their specific requirements.
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Customer Experience (CCaaS)
Improving Customer Experience with Cloud-Based Contact Center Solutions
