Services We Provide

Strategic Advisory Services

Vision, Strategy & Execution:

We help businesses create smart IT strategies to stay ahead of the competition and drive innovation.

Program Management:

We plan and oversee needle-moving projects to ensure smooth execution and impactful results to improve customer experience, revenue, and bottom line.

Engineering & Implementation
Services

Data & Analytics (AI/ML):

Use advanced technology, generative AI, and machine learning to turn your data into valuable insights.

Customer Experience (CCaaS):

Improve customer interactions with smart technology, making support faster and hyper-personalized.

Communication & Collaboration (Unified Communications as a Service):

Seamless, cloud-based communication and collaboration tools that enhance employee productivity and strengthen customer engagement.

Cloud Migration & Modernization:

Move your business to the cloud efficiently while upgrading systems for better performance.

Site Reliability Engineering / DevOps:

Keep your systems running smoothly and securely with automation and expert IT support.

Managed Services

Cost Optimization / Revenue Generation:

Reduce IT expenses and find new ways to increase revenue with smarter technology management.

Managed Services:

Let us handle your IT needs so you can focus on confidently running your business.

Managed:

Managed Security Services AI powered 24/7 SecOps that keep ahead of next-generation threats.

Testimonials

Mitch Davis

CIO Dartmouth College

“Naveed and his team at Sugar Hill worked with Dartmouth College information, Technology and Consulting to cleanup finances and budgeting to help refine and drive our IT academic, research and organizational mission.”

Jaydev Thakkar

COO Biofourmis

“Sugar Hill Consulting helped us leverage insights from our Salesforce data; They built, and managed order fulfillment reports to improve our understanding of the customer.”

Partners

Our Process

Begin Your Journey with Us

Industries We Specialize In

Education

Empower Higher Education With seamless UCaaS and CCaaS integrations, optimizing communication, student engagement, and administrative efficiency. Learn More

Government

Smarter government IT IT with Unified Communications, Contact Centers, Salesforce, Workday, and full-stack development that boosts efficiency, collaboration, and service delivery. Learn More

Healthcare

Revolutionize healthcare We enhance healthcare communication with UCaaS and CCaaS, ensuring seamless connections, reduced wait times, and EMR integration. Learn More

About Us

Sugar Hill Consulting

Founded by experienced industry professionals, Sugar Hill Consulting brings together expertise from government, education, legal, healthcare, and more to deliver solutions that boost revenue, improve customer experience, and streamline operations.

Our Team

Principals

Naveed Husain

Chief Executive Officer & Founder

David Rittiman

VP-Pre-sales and Solutions Engineering

Kai Chuang

Senior Consultant

Advisors

Khurram Kalimi

Product & Engineering Development Partners

Haleh Tabriizi

Senior Advisor Data Analytics & Artificial Intelligence

Aditya (Adi) Anand

Senior Advisor, Innovation & Digital Transformation

Khurram Gulistan

Product & Engineering Development Partners

Scott Trichon

Senior Advisor, Solutions Engineering

Sugar Hill

Insights: News & Updates

Here’s where we share fresh ideas, smart strategies, and real-world wins in AI, digital transformation, and customer experience. Whether you’re solving big challenges or just exploring what’s next, our insights are here to inspire and guide you.

FAQ’S

Frequently Ask Question

1. What IT services does Sugar Hill Consulting provide? 

We specialize in comprehensive IT solutions focused on Salesforce CRM, Cloud Communication and Collaboration, and Customer Experience with Contact Center as a Service.  To provide a single partner solution we provide network management, cybersecurity, cloud services, and data protection through curated partners. Our goal is to help businesses maintain secure, efficient, and scalable technology environments. 

We do not remove customer data from the customer’s environmentWe do not sell customer data to third partiesWe use specific customer data to provide services and billingWe cleanse and secure your data by implementing advanced cybersecurity measures such as encryption, multi-factor authentication, regular security audits, and endpoint protection. Our team ensures your data is protected against cyber threats while maintaining full compliance with industry regulations. 

Yes! We assist businesses with cloud adoption, migration, and management. Whether you’re moving to a private, public, or hybrid cloud environment, we ensure a seamless transition while optimizing performance and security. 

While we have extensive experience in the education sector, our expertise extends to businesses in various industries requiring reliable IT infrastructure, cybersecurity, and data management solutions. 

We offer both on-site and remote IT support, allowing us to quickly diagnose and resolve technical issues. Our services range from routine maintenance to emergency troubleshooting, ensuring minimal downtime for your business. 

We take a proactive approach to IT infrastructure, providing continuous monitoring, performance optimization, and security updates. Our team ensures that your systems remain stable, scalable, and aligned with your business needs. 

Reach out to us via our website or contact our team directly. We’ll discuss your IT needs and develop a customized solution to enhance your technology and data security. 

How can we help you?

Transform your business with Sugar Hill Consulting—get started today!

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